Care Plane
DURING DISEMBARKATION
Our priority is making you feel safe throughout your trip. How to disembark safely:
- During disembarkation our first priority is to avoid overcrowding in the aircraft’s hallway. Thus, we guide you to disembark gradually starting from the back seats and moving on to the front ones.
- We ensure you can have enough space so that you can all disembark safely.
- You pick up your luggage while maintaining social distancing.
- After your disembarkation you dispose of the single use gloves and masks in bins outside the airport.
Useful links
Contact us
We are available daily 08:00 AM to 9:00 PM.
- Customer service in Belgium, the Netherlands, Luxembourg
- Travel agent support
- Group and charter flights support
- E-mail
- By phone 8:00 AM - 9:00 PM
- By phone 8:00 AM - 9:00 PM
(for passengers exclusively from Cyprus)