Data Protection Rights Policy

SKY EXPRESS S.A. (“SKY EXPRESS”) is committed to conducting its business in accordance with all applicable Data Protection laws and regulations and in line with the highest standards of ethical conduct.

We will need a certain amount of personal data to ensure that we offer to you the flight you booked on our network. You will always be informed on the details we request and the reason we collect and maintain your data. When you are not in direct contact with us for the purpose of flying in one of our flights, our www.skyexpress.gr site will always be up-to-date on the applicable policy. Or just e-mail [email protected] for questions.

When you decide to make your travel arrangements with SKY EXPRESS, you need to know that we ensure that you may always be in control of your personal details, so be sure to check out the rights our Data Protection Policy applies to you.

Know your Rights

The EU General Data Protection Regulation (effective as of 25 May 2018) requires that airlines facilitate the exercise of the data subject’s rights and communicate the information requested in an intelligible and easy to access form.

We at SKY EXPRESS have worked to establish a system to enable and facilitate the exercise of your right as Data Subjects. You may visit our website www.skyexpress.gr for detailed information or write to our Privacy Office at [email protected] for questions.

Be always alert that when it comes to your personal information the following rights apply:

Your right to access information we may hold on you.

Your right to object to processing of any personal information

Your right to object to automated decision-making and profiling

Your right to restrict our right to processing

Your right to request a Data portability.

Your right to request Data rectification.

Your right to request Data erasure.

ALWAYS NOTE that we have a commitment to ensure that data requested by us are essential for concluding your flight, taking you to the desired destination and offering services ancillary to your flight coupon. We may be requested by authorities to process personal data for safety reasons.


We have principles when it comes to Data Processing

 

SKY EXPRESS has adopted the following specific data protection principles to govern its collection, use, retention, transfer, disclosure and destruction of Personal Data for the Processing to be legitimate:

Principle 1: Lawfulness, Fairness and Transparency through our implemented management practices

You will always know WHAT, HOW, WHY and HOW LONG

Principle 2: Purpose limitation

It’s always specific and legitimate

Principle 3: Data minimization

Never held beyond what is strictly required or beyond the period for which it is absolutely required.

Principle 4: Data Accuracy

Personal data shall be accurate, and, where necessary, kept up to date.

Principle 5: Storage Limitation

Kept no longer than is necessary for the purpose

Principle 6: Integrity & Confidentiality

Secure against loss.

Principle 7: Accountability

You will provide you with information as requested and required.

If you have made a flight booking through a third party that party might be considered as a Data Controller, under European Union and Greek Data Protection Law. Make sure that you consent to provide your personal information to that third party for the purposes that this party provides. The data requested might not be relevant to our service.

ALWAYS make sure that you contact us for your personal data you provided to us. Booking your flight through our website www.skyexpress.gr , you can always rely on our Personal Data Privacy Policy promise. 

You can find more about our Right Protection Policy, here