I would like to receive an invoice.
If you wish to receive an invoice, please fill in the form you will find here: Invoice Request
Here we will try to provide guidance for the most common questions and problems
If you wish to receive an invoice, please fill in the form you will find here: Invoice Request
In case something goes wrong with your luggage we are here to help. You can read all about the procedure you have to follow here:
If your luggage is not returned to you within 7 days, send us a written application within 21 days from the date you arrived at your destination. You will need the following documents:
Don’t place them in the baggage you drop-off at the check-in counters. Put them in your handbag or carry-on baggage and make sure you keep documents such as these close:
Fragile, damaged or insufficiently packaged luggage.If your suitcase is damaged, we do accept it at check-in, but we place a 'limited responsibility baggage' tag on it. This ensures we all know any likely damage was not caused in the course of the trip but was already there.
File a written complaint within 7 days from the date you received the damaged luggage. You will need the following documents:
We don’t bear responsibility for any of the following damages:
Note: Scan and send all of your original documents to: customercare@skyexpress.gr
We are available daily 08:00 AM to 9:00 PM.