I would like to receive an invoice.
If you wish to receive an invoice, please fill in the form you will find here: Invoice Request
As in ‘Frequently Asked Questions’, of course!
If you wish to receive an invoice, please fill in the form you will find here: Invoice Request
In case something goes wrong with your luggage we are here to help. You can read all about the procedure you have to follow here:
If your luggage is not returned to you within 7 days, send us a written application within 21 days from the date you arrived at your destination. You will need the following documents:
Don’t place them in the baggage you drop-off at the check-in counters. Put them in your handbag or carry-on baggage and make sure you keep documents such as these close:
Fragile, damaged or insufficiently packaged luggage.If your suitcase is damaged, we do accept it at check-in, but we place a 'limited responsibility baggage' tag on it. This ensures we all know any likely damage was not caused in the course of the trip but was already there.
File a written complaint within 7 days from the date you received the damaged luggage. You will need the following documents:
We don’t bear responsibility for any of the following damages:
Note: Scan and send all of your original documents to: customercare@skyexpress.gr
We are available daily 08:00 AM to 9:00 PM.